One To One Mentoring and Coaching

So often in the past when a manager is new or due to be inspected, we tend to pull from all areas of the business to assist. This often leaves other services short and this can impact on other areas of the business.  
 
Our team has first hand experience of coaching managers through manager registrations, inspections and contractual visits. We can provide that extra bit of support to new managers and existing managers, so that the rest of the team can continue to do their jobs without it impacting the day to day business.
 
Best practice also highlights to CQC/OFSTED that as an organisation you take managing your team seriously which will add value to the leadership and management of the service and always add value to the support provided.
 
For a sensible, no nonsense chat with us on how we can help you, please see below contact details.
“We completed our L3 Safeguarding Children’s training with First Step Training and it was very insightful and interactive. The trainer was very knowledgeable and skilled at getting staff to think how they could safeguarding children and how to implement best practice in our service. The First Step team made sure they talked to us and understood our service and what we did so they could make sure the training fitted our business, and used our policies to educate staff on understanding how important these were.”
Residential Children’s Service Manager