Management ​And Support

We can offer practical advice and support to organisations, managers and teams. Sometimes it may just be a case of needing advice on a small matter, or dedicated input with a specific project, implementation of change or support with troubleshooting. 
 
We can offer several levels of management support: 
  • Email contact - an agreed number per week or month or as and when required
  • Telephone contact - an agreed number per week or month or as and when required
  • Regular pre-arranged face to face meetings
  • Any additional support which may be required to address those unexpected issues
  • Project Management - pre arranged number of days to assist with implementation of a new
  • service
  • Service de-registration or simply supporting with change management.
 

For more information on how we can assist you, and for an sensible non-nonsense chat,  please use the contact details.

“I started at A2Dominion as an apprentice, so you can imagine the nerves I was feeling when I had to contact internal and external customers – however, my manager was singing praises about First Step Training and when I had that first initial call with Suzy, I understood why she was singing praises…she made my job a lot easier with her flexibility, and her enthusiasm for her work. I know for certain that I am not the only person that sings these praises’…Suzy and Daun deliver training to our Care & Support department, and we are constantly hearing nothing but good things from the delegates e.g. ‘the Training was able to highlight legislation that is at the base of practice that in every day working processes is necessary to be have a good knowledge of and use within practice to inform support. the Training is an excellent refresher and reminder of the vulnerability of the client we support, as a result performance is enhanced’. I look forward to working with First Step Training as they develop their knowledge and skills for training.”
Learning and Development National Housing and Support provider