Crisis Management Support
When you have a crisis, and you are in the middle of a very difficult situation, it may often be required to have some outside support so that you are making sure all the processes and protocols are in place to keep your business and people safe.
We have extensive experience working to resolve crisis situations within the care sector, some of the areas in which we can assist your business are:
• Implementing crisis intervention protocols, along with agreed responses and action
plans
• Working with your team(s) to understand what needs to be done, when , how and by who; and supporting whole team learning and development
• Supporting teams to implement new ways of working, quickly and effectively; supporting you and your teams to measure effectiveness and monitor quality outcomes
For a sensible, no-nonsense chat on how we can help your business, please see our contact details.
Courses, training and consultancy
Adults Training
Children Training
Mental Health Training
Health & Safety Training and consultancy
Safeguarding Training
First aid training
Consultancy
“I started at A2Dominion as an apprentice, so you can imagine the nerves I was feeling when I had to contact internal and external customers – however, my manager was singing praises about First Step Training and when I had that first initial call with Suzy, I understood why she was singing praises…she made my job a lot easier with her flexibility, and her enthusiasm for her work. I know for certain that I am not the only person that sings these praises’…Suzy and Daun deliver training to our Care & Support department, and we are constantly hearing nothing but good things from the delegates e.g. ‘the Training was able to highlight legislation that is at the base of practice that in every day working processes is necessary to be have a good knowledge of and use within practice to inform support. the Training is an excellent refresher and reminder of the vulnerability of the client we support, as a result performance is enhanced’. I look forward to working with First Step Training as they develop their knowledge and skills for training.”
Learning and Development National Housing and Support provider
