This course aims to equip each learner with the knowledge and skills to effectively manage situations they find challenging during their day to day work, and a clearer understanding of how to respond, react and cope with difficult situations in order to stay safe and confident whilst at work.
Please note that this is not a physical intervention course, we focus on skills and strategies to support adults and young people gain positive outcomes through de-escalation strategies and working with staff to understand positive behaviour support.
Learning Outcomes:
Understanding what is challenging behaviour
How everyone is different when anxious
Recognising the signs of escalation
Using ABC’s
Implementation of behaviour strategy plans and understanding how to deescalate
Recording and reporting incidents and how to documenting positive responses
Use of communication and body when someone is in crisis
Skills and strategies for successful de-escaltion
Reflective practice
Use of restraint and legislation
Safeguarding , MCA & DoL's in relation to behaviour
Understanding your organisation’s policy and how to implement best practice
Combatting burnout and stress in a staff team
Duration: 1 day
Further information: This training will be tailored to your organisational needs and our trainers have experience in supporting people with behaviours that may challenge in Learning Disability , Mental Health and Older People services.
This course can be tailored and be based upon clinical review of a particular individual whose needs maybe challenging to the team. This option would require additional time to complete a pre-session meeting and an evaluation of the person’s care to date in order for the trainer to prepare the session
“The training was floorless, and the trainer was amazing. Rudi was very interactive and made us all feel involved and that our views counted.
I feel better equipped to support people I work with and I have a better understanding of my father's illness.
Project Worker - Stratford, London
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